Social Media CRM For Real Time Engagement: Complete Guide, Features and Details
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Social Media CRM For Real Time Engagement: Complete Guide, Features and Details

In today’s fast-paced digital landscape, customers expect immediate responses and personalized interactions from brands. Social media, with its real-time nature, has become a crucial channel for customer engagement. However, managing these interactions across multiple platforms can be overwhelming. This is where Social Media CRM (Customer Relationship Management) steps in, offering a centralized solution to streamline…