CRM For B2C Vs B2B Business Models: Complete Guide, Features and Details
Choosing the right Customer Relationship Management (CRM) system can feel like navigating a maze. With countless options available, understanding the nuances between B2C (Business-to-Consumer) and B2B (Business-to-Business) models is crucial. A CRM that shines in a B2B environment might fall flat in a B2C setting, and vice versa. This isn’t just about software; it’s about…